PRIVACY POLICY

Last updated: December 2025

1. Introduction

This Privacy Policy explains how this website www.mmetamorphosis.com collects, uses, stores, and protects your personal information.
By using this Site, purchasing a product, or submitting your information, you agree to the practices described here.

We are committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Information We Collect

a. Information You Provide Directly

When you interact with our Site, we may collect:

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely by third-party providers)

  • Any information voluntarily submitted in forms, surveys, or emails

b. Information Collected Automatically

When you visit the Site, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Cookies and tracking data (explained below)

This information helps us improve the website, understand usage patterns, and provide a better experience.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To process orders and payments

  • To deliver digital or physical products

  • To communicate with you (emails, confirmations, support)

  • To provide access to courses or digital content

  • To send marketing emails (only with your consent)

  • To improve website functionality and user experience

  • To comply with legal obligations

We do NOT sell your information to third parties.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent: when you sign up for newsletters or marketing

  • Contract: when you make a purchase or create an account

  • Legitimate interest: for analytics, preventing fraud, and improving the Site

  • Legal obligation: storing transaction records, responding to lawful requests

5. Cookies & Tracking Technologies

The Site uses cookies and similar technologies to:

  • Remember your preferences

  • Enable website functionality

  • Analyze traffic and performance

  • Support marketing or advertising pixels (ex: Facebook Pixel, Google Analytics)

You can manage or disable cookies through your browser settings.

A cookie banner is displayed for EU visitors, in compliance with GDPR.

6. How We Store and Protect Your Data

We use industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure hosting

  • Restricted access

  • Secure payment processors

However, no online system is 100% secure.
We cannot guarantee absolute protection, but we take all reasonable steps to safeguard your data.

7. Third-Party Services

We may share your data with carefully selected third-party providers that help operate the business, such as:

  • Payment processors (Stripe, PayPal, etc.)

  • Email service providers (e.g., Mailchimp, ConvertKit, Kajabi Email)

  • Analytics tools (Google Analytics, Meta Pixel)

  • Course hosting platforms

  • Shipping carriers (if you purchase a physical product)

These providers only receive the information necessary to perform their services.

8. Data Retention

We retain personal data only as long as needed for:

  • Delivering products or services

  • Maintaining your account

  • Meeting legal, tax, or accounting requirements

You may request deletion of your data at any time (see below).

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: metamorphosisbygaia@gmail.com

10. Email Marketing & Opt-Out

You will only receive marketing emails if you opted in.
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

Transaction-related emails (order confirmations, password resets, etc.) cannot be unsubscribed, as they are required.

11. Children’s Privacy

This Site is not directed at individuals under 16.
We do not knowingly collect information from minors.

12. Changes to This Privacy Policy

We may update this Policy occasionally.
Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

For questions about this Privacy Policy or your data rights, contact:

Email: metamorphosisbygaia@gmail.com
Website : www.mmetamorphosis.com